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Training 101

How to Ensure You're Set Up for Foodservice Success

Having a properly trained staff is crucial to running a successful foodservice program especially in the convenience and grocery industries where turnover rates historically run from 10 to 60 percent annually.

Inside you’ll find training programs to set your foodservice franchise up for success:

  • Onboarding
  • Ongoing training
  • On-hand resources
  • Customer service programs


How to Serve Food Your Customers Will Love

How to Serve Food Your Customers Will Love

A Guide to Quality Foodservice

Besides following proper food preparation guidelines, there are a variety of easy steps you can take to ensure the food you serve your customers is delicious and makes them come back for more. Inside you’ll find ways to set your team up for success when it comes to:

  • Training & Procedures
  • Proper Equipment
  • Safety
  • Food Quality
  • Cleanliness
  • Keeping it Simple


Sales Profitability Ebook

6 Hacks to Drive Foodservice Sales

and Increase Your Profitability

Making money and producing favorable margins are important to any business. But it's not always easy. In this free guide, learn 6 key hacks to improving your profitability and boosting your margins through foodservice. 

Inside you’ll find:

  • Ready-to-implement strategies on how to improve your chances of better margins
  • Best practices for menu development, waste management, marketing, customer service and more
  • Recent data and case studies on how actual retailers achieved results


Solving Your Labor & Staffing Issues

Solving Your Labor and Staffing Issues

3 Common Challenges Every Foodservice Owner Faces and How to Combat Them

Hiring, even finding the right people – and retaining those people – is likely one of the biggest challenges you may face in the foodservice business. Whether you already have a foodservice program or you’re considering implementing a program, it is critical that you get ahead of the 3 common challenges that ANY store owner faces when it comes to labor or staffing. Inside you’ll find:

  • Concrete tips on how to solve challenges involving hiring, training and retaining
  • Best practices for increasing employee motivation
  • 10 Questions to ask a potential foodservice vendor before signing on


5 Easy Steps to Add or Expand a Hot Food Program

5 Easy Steps to Successfully Add or Expand a Hot Food Program

A hot food program can help increase your store's traffic and provide better margins on products to increase your revenue. It may sound overwhelming to start, but you don't have to do it alone. Inside this guide you’ll find tips on:

  • Factors to consider when choosing a program
  • The 5 steps you need to take to be successful
  • General tips that apply to both general store operation and a hot food program


Successfully Adding & Expanding a Deli Program

Successfully Adding and Expanding a Deli Program

Adding or expanding a foodservice program is no simple task. You have to find the right program and prepare your staff for any new product offering to be successful. The effort is worth it as a deli program can help you increase traffic, raise profitability and help you compete locally.

Specific to grocery stores, this guide will assist you in the following ways:

  • Determining which program and vendor are right for you
  • The steps you need to take to be successful
  • Some general tips that apply to both general store operation and a foodservice program


How to Become More Competitive in and Out of Grocery

How to Become More Competitive In and Out of Grocery

Increasing your market share against the local competition can be difficult without the right plan. If you can focus your energy and resources in the right areas, you can gain new customers and strengthen your bond with your existing ones.

This guide covers the areas you should be focused on to help you compete against grocery stores, especially the big box competitors, and local quick-serve restaurants. In it you'll find:

  • Misconceptions about competing locally
  • Three areas of focus for competing
  • Detailed advice on steps you can take starting today


How to Evaluate and Maximize the Success of Your Foodservice Program

How to Evaluate and Maximize the Success of Your Foodservice Program

Foodservice programs rely on an understanding of metrics and the ability to create an action plan based on what they are telling you. That’s no easy task if you have never managed or operated a foodservice program before, and sometimes even if you have.

This guide helps break down how to start measuring metrics, what they mean, and how to build an action plan. Inside you’ll find:

  • Tips on which metrics to monitor first, and which to add over time
  • A breakdown of how to read each metric, and the relativity of what they may mean for you
  • How to build short and long-term action plans


Ultimate Marketing Guide to Growing Your Store

The Ultimate Marketing Guide to Grow Your Store

Finding every advantage to grow your business can be a daunting prospect. That’s why we put The Ultimate Marketing Guide to Grow Your Store together. Learn how to use different forms of promotion both in and out of your store. 

In this guide you’ll find:

  • Guidance on what promotions you can use for your store
  • Details on how to use each promotion channel
  • Tips and advice for creating content