Holts Summit, Mo – Champs Chicken, one of the three successful hot food brands by PFSbrands®, announced the winners for the final drawing for two $5,000 prizes in the Secret Shopper program. Of the 165 locations eligible, the winners were Temp Stop #103 in Sedalia, MO and Chisolm Corner #18 in Elgin, OK. The program aims to improve the customer experience by secret shops throughout the year. The inaugural launch of the program coincided with the PFSbrands 20th anniversary, so a grand total of $20,000 in prize money was given to retailers for their 2018 performance.
“The program is a great way for our retailers to get an outside perspective on how well they treat their customers,” said CEO Shawn Burcham. “We are thrilled that so many of our locations received great qualifying scores and were entered into the drawing! The consumer is what drives any company. If we help our retailers take care of the end consumer, we know they will be successful. It’s a win-win for everyone.”
In 2019, Champs Chicken plans to give away another $10,000 with quarterly drawings of $2,500. To be eligible for the cash award, locations must achieve a 90% qualifying score from the secret shops that occur at their location throughout the quarter. The program aims at creating a quality customer experience that creates loyal, repeat customers.
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About Champs Chicken®
Champs Chicken is a subsidiary of PFSbrands®. PFSbrands provides three successful hot food brands to the c-store and supermarket industries -- Champs Chicken, Cooper's Express® and BluTaco™. These brands are all trademarks of Pro Food Systems, Inc. (PFSbrands®). Champs Chicken uses a unique “business-within-a-business” franchise model. Cooper's Express is built on a simple supply agreement. While both programs feature no upfront franchise fees and no on-going royalty fees, they each have a unique set of benefits. The newest addition, BluTaco, is a quick-serve “build-to-order” Mexican bar franchise featuring tacos, bowls and burritos with a southwest flair. The company distributes its branded products out of its 65,000-sq. ft. corporate headquarters and national distribution center located in Holts Summit, Missouri. With over 1300 branded locations in 39 states, the company was ranked by INC. Magazine as one of the “Fastest Growing Privately-Held Companies in the USA” for 9 consecutive years. For more information on partnering with our company, interested parties can call (888) 581-9188 or visit www.PFSbrands.com.