Hello, PFSbrands Partners!
Our Retail Technology experts are excited for 2021 and the technology advances we have planned to help GROW your business! This year you can expect:
- The national rollout of our NEW Champs Chicken Mobile App (Mobile Apps for BluTaco and Hangar 54 Pizza will follow)
- Enhancements to our Order Management System, including integration with our Champs Mobile App and third-party delivery services
- Upgrades to our Menu Management System, including cloud-based digital menus
Every month we will take a deep dive into some of the technology offerings we have that can help grow your business...
This month's deep dive: the Champs Chicken Mobile App!
Our new Champs Chicken’s Mobile App is a WIN-WIN! It delivers the convenience that your customers crave, while also driving additional revenue for your business. Mobile app ordering is a HUGE consumer trend and implementing this at your store will allow you to compete head-to-head with big QSRs.
With the app, customers can:
- Easily find Champs Chicken locations near them
- View the menu with price and caloric information
- Take advantage of special mobile-only offers
- Order with just a few clicks and pay online
- Re-order past orders with a simple click
Features that we will be added to future updates of the app:
- Customer loyalty program - customers can earn rewards for every $1 spent.
- Multi-brand interconnectivity - If you offer multiple PFSbrands franchise programs in your store, customers will be able to order from multiple menus - all on the same mobile app (ex: Champs Chicken & BluTaco).
- Geofencing – When a customer places an order for curbside pick up and is near by, your staff would be notified so they can be ready to deliver the order to the customer curbside. This feature can also be utilized to advertise to customers who are driving within a certain radius of your store's location.
Integration with our order management system
Orders placed on the app will be paid by credit card upon completion of the order and your store will be notified via our Order Management System (OMS). The OMS tracks all food program sales within your store and pushes them up to the cloud to our reporting portal. By integrating our Champs Chicken mobile app with the OMS, you will have visibility as to what is being ordered through the mobile app along with your other in-store food program sales.
Want to learn more?
Contact our Customer Success Project Manager Alexandria Avila to set up a zoom or phone call to discuss your specific location.
Alexandria.Avila@pfsbrands.com | (573) 632-2190
Last updated 1/15/2021