March 16, 2020
To our valued customers,
With our nationwide footprint, PFSbrands has been closely monitoring the dynamic situation of COVID-19. In these times of uncertainty, we want you to know that the safety and health of ALL our customers are always a top priority.
We understand that with the rapidly changing updates on travel restrictions and cancelled or postponed public events, people are in different places when it comes to doing what is best for them and their families.
As we continue to monitor developments and navigate through these challenging circumstances, we want you to know that you can rely on us always to put you and your customer’s health and safety first.
We continue to require the highest standards of cleaning and sanitizing in all company locations and our partners to help prevent the spread of germs.
We are staying in close contact with our partners and local health officials to determine continual preventative measures. Guided by our Core Values, and our motto of “Our Support, Your Success”, we will continue to communicate with transparency to ensure the health, safety and well-being of our partners and customers.
If you’d like more detail on how we are working with our suppliers and co-packers to ensure safety standards, please read this letter from our product quality department.
If you have any questions, contact our Customer Success department at (855) 632-3373 or customer.success@pfsbrands.com.
Thank you for trusting in PFSbrands.
Shawn Burcham
Founder & CEO